Mt. Graham Regional Medical Center receives Excellence in Healthcare Award

Contributed Photo/Courtesy MGRMC: MGRMC staff, from left, Eric Neal- CPO, Lori Ray- CNO, Ky Sanders- Director of Quality, and Roland Knox- CEO, present the hospital’s Excellence in Healthcare Award.

PRC recognizes the industry’s best with annual awards

SAFFORD – Mt. Graham Regional Medical Center (MGRMC) was recently recognized with a 4-Star of Excellence in Healthcare Award for scoring in the top 25% nationally for Overall Quality of Care by PRC, a leader in the healthcare intelligence space.

The Excellence in Healthcare Awards recognizes organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and/or physician alignment and engagement based on surveys of the patients they serve.

“It is an honor to recognize Mt. Graham Regional Medical Center with this Excellence in Healthcare Award for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Mount Graham Regional Medical Center has shown their commitment to making their hospital a better place to work, a better place to practice medicine, and a better place for patients to be treated.”

“All of us at MGRMC choose to work here,” said Roland Knox, MGRMC CEO. “Our commitment to those who walk through our doors is to provide the highest quality services with genuine concern for the well-being of each patient, every time. We believe that we can and do make a difference in the lives of those who trust their care to us. We take our responsibility of providing quality health care seriously because we know we don’t just care for patients, we care for our neighbors, our friends, and our family.”

To learn more about the 2021 Excellence in Healthcare Awards, including eligibility and criteria, visit

About PRC

PRC, a leader in the healthcare intelligence space with the most comprehensive healthcare discovery platform, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. The PRC healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem.